RAM Staff

Bill joined RAM in March of 2004 as Public Affairs Director for the Association. In May of 2007, he was promoted to Vice President, the position he currently holds.

Bill is a registered Massachusetts lobbyist advocating on behalf of RAM members before all branches of Massachusetts government. In addition to leading the Association’s government relations efforts, his responsibilities also include coordinating media and public relations.

He currently serves on two state advisory councils, sitting as a member on the Massachusetts Department of Revenue’s Advisory Council, and on the Massachusetts Health Connector’s Employer Advisory Council. He also served previously as a member on the Commonwealth’s Special Commission on Electronic Benefit Transfer (EBT), on the Board of Directors for the Center for Economic Opportunity at the Pioneer Institute, and as a Massachusetts Delegate to the Implementing States Board of the National Streamlined Sales Tax Project.

Prior to coming to RAM, Bill spent nine years working in the Massachusetts House of Representatives, the last eight of those years serving on the staff of the House Committee on Ways and Means. He began his work on Beacon Hill first as a legislative aide, before moving into the role of Special Assistant to the Chairman of the Ways and Means Committee. During his last four years at the State House, Bill served as the Legislative Liaison for the Committee.

Bill is a former member and Clerk of the Board of Health in the Town of Weymouth for eight years, is a former elected Town Meeting Member in Weymouth, and has worked on many successful election campaigns.

He graduated from Merrimack College with a Bachelor of Arts degree in English and Political Science. Bill and his wife Kate live in Cohasset, Massachusetts, with their four daughters, Erin, Fiona, Maeve and Keira.

Andi joined RAM in March of 2008, where she serves as the Membership Director. Andi is responsible for membership communications and services that involve RAM members on priority issues by leading the Association's advocacy and grassroots efforts.

Prior to joining RAM, she worked for the National Federation of Independent Business in a variety of capacities starting in the Federal Governmental Relations Department in NFIB's Washington DC office. Upon relocating to Boston in 1995, Andi assumed the role of Assistant State Director in NFIB's Massachusetts office where, as a registered lobbyist, she advocated on behalf of the Commonwealth's small business owners. In 2004, after a brief departure, Andi returned to NFIB's Massachusetts office in the capacity of Membership and Grassroots Manager, where she worked throughout New England on numerous issue campaigns, member meetings and political activities.

Andi received her Bachelor of Arts degree in Political Science from Mary Washington University in Fredericksburg, Virginia. She, her husband Tim, son Thomas and daughter Tristan live in Salem, Massachusetts.

Ryan joined RAM in February 2011 as General Counsel for the association. As member of the Massachusetts Bar Association and a registered Massachusetts lobbyist, Ryan is responsible for advocating on behalf of RAM members before all levels of state government as well as ensuring association compliance with state statutory and regulatory requirements.  Focus areas include loss prevention, labor issues (minimum wage, overtime, leave requirements, and child labor), food/restaurant, public safety, and alcoholic beverages/tobacco/lottery.  Ryan is also responsible for the management of the association’s small business health insurance cooperative and serves as the staff representative on the association’s Loss Prevention Committee.

Before coming to RAM, Ryan spent five years working for the Joint Committee on Financial Services Committee within the Massachusetts Legislature. He joined the committee staff in 2006 as a policy analyst specializing in property/casualty and life insurance issues.

Ryan attended Suffolk University, where he graduated with a Bachelor of Arts degree in Government and studied law at Suffolk University Law School, graduating in 2009 with a Juris Doctor degree. Ryan resides in Somerville, MA with his wife and three daughters.

Vanda joined RAM in September 2023 as a Business Development Manager. She will be primarily focused on the Greater Boston, South Shore and Metro West areas. She will engage with small business owners and their trusted advisors on RAM’s cost saving benefits and dedicated efforts legislatively to improve the business climate for not only RAM members but all retailers in the Commonwealth.

Vanda’s professional background includes experience in music and entertainment, non-profit administration, sales management and more. In her previous roles, Vanda has exhibited tremendous leadership experience as a results-driven multifaceted professional with 15+ years of expertise in customer service and client relations within the music, beauty and cannabis industries. In addition, her non-profit experience has helped fund education for students in Haiti as well as music programs in MA. Vanda has received numerous awards for her community involvement such as Boston Magazine’s “Boston’s Best” as well as Zeta Phi Beta’s Pearl Anna Neal award.

Vanda received a Bachelors in Communications (Journalism) and a minor in Theater from Pennsylvania State University. She lives in Brockton with her partner, their cat Leo and their dog Nipsey.

Linda Hein, Finance Manager

Linda Hein joined the RAM staff in December 2022.  As RAM's Finance Manager, Linda handles the day-to-day financial operations of the Association, including preparing monthly financial and annual tax reports.  

Prior to joining RAM, Linda served as the Business Manager for a local church, and with a career as an office/operations manager and bookkeeper for non-profit organizations.  She is a certified paralegal who worked for many years in the bankruptcy and commercial law fields, before moving on to the non-profit sector.

Linda received her B.A. in English, Writing and Editing from North Carolina State University, and her Paralegal Certification from Meredith College. Linda lives in Arlington, with a rescue cat, and spends as much time as possible with her young goddaughter.  She spends free time handling legal and administrative work at the Tufts University Medical School, in the Tufts Comprehensive Family Evaluation Center, where she works to assist families with custody and parenting issues.