As a member of RAM, you and your business have undoubtedly been impacted by the COVID-19 pandemic. There are many resources available across the retail landscape to help you manage your business through these unprecedented times. Knowing many of RAM members are small businesses, we reached out across our network to obtain some industry Best Practices and insights that may be beneficial to you.


First up is Kroger, an industry leading grocer who is freely sharing their experience, learnings and resources, which include signage.

What Kroger has learned

Downloadable signage


Next up is from The Retail Industry Leadership Association (RILA) in partnership with the National Retail Association (NRF)

The protocols RILA proposes were developed in accordance with CDC guidelines and benchmarking between leading retailers who have shared their operational experiences. A mutually agreed upon blueprint will accomplish three key objectives: (1) Protect our communities (2) Allow for the safe reopening of retail and (3) Establish clear expectations for employees and customers.


Lastly, here is the site to help you stay current with the most recent updates from Massachusetts.


New England Loss Prevention Advisory Group, LLC was created in 2018 to provide retailers with resources to help them protect their people, property and profits. We specialize in supporting businesses who do not have full time security or loss prevention resources. NELPAG has a team of industry experts with firsthand experience of proven best practices and a broad network of cost-conscious providers. We can advise you on assessing your risk, procuring resources and how to best leverage your existing or needed resources. Our advisors will help you develop a Loss Prevention program to prevent, identify and resolve external and internal theft, reduce operational losses, and respond to workplace violence and critical incident events. 



Nothing herein constitutes legal advice or other formal direction or guidance of any kind.