Bob Phibbs Presentation at 2020 RAM Annual Meeting 

Thursday, November 19, 2020
Click here to watch presentation at RAM Annual Meeting,  passcode:x$b6s!1p   


The Game Has Changed, It’s Better
Guest Speaker Bob Phibbs

Covid-19 brought a world of change to everyone and no one more than retailers. While shopping patterns are becoming normalized, what should retailers understand about the new retail landscape and what clues can guide them towards the future?

What Bob will cover in this presentation:

1. How and why to remain hopeful about retail
2. How to create a positive environment in your store for the sake of sales
3. The competitive focus you need to win against digital and physical competitors.


Bob Phibbs, is the Retail Doctor; a speaker, author of three books and retail sales expert of choice for some of the most legendary retail brands including, LEGO, Omega, and Yamaha. With over 30 years’ experience, beginning in the trenches of luxury retail and extending to senior management positions, he has been a corporate officer, franchisor, and entrepreneur.

He and his work have appeared in the New York Times and the Wall Street Journal. He also performs business makeovers for the Los Angeles Times. He received the highest increase in sales from South Coast Plaza, the highest-grossing mall per square foot. He is one of the top retail influencers in the world.